Reboot your robot by pressing and holding the CLEAN button for 20 seconds.Connect your robot to your Wi-Fi or Internet and perform an OTA (Over The Air) update. Confirm that your robot has the latest software installed.Try the following suggestions to resolve the issue: Charging error 11: Battery cell imbalanceĬharging error 11 means there is a communication issue between the battery and robot. Please buy an authentic iRobot battery in the official store right here. Charging error 10: Battery cell imbalanceĬharging error 10 means there is an imbalance in the cells causing the battery not to charge properly. Also, please contact iRobot Customer Care. If you are using an iRobot Lithium Ion Battery and have encountered this error, you may need a replacement battery. Charging errors can occur with counterfeit batteries. Please remove the edge sweeping brush and bottom cover to access the battery and check that you are using an authentic iRobot Lithium Ion Battery. Charging error 9: Lithium ion battery errorĬharging error 9 means the Roomba battery is not charging. If the error persists, contact iRobot Customer Care. Please remove the edge sweeping brush and bottom cover to access the battery and check that you are using an authentic iRobot Lithium Ion Battery.Do not charge the battery in excessively hot or cold environments. Ensure Roomba is being charged at room temperature.If the error persists, please contact iRobot Customer Care.Ĭharging error 8: Roomba cannot communicate with the lithium ion batteryĬharging error 8 means the Roomba cannot communicate with the lithium ion battery. ![]()
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